Care Homes

Specially designed for Care Homes

Find a telecoms solution that works for you, your staff and your residents, now and into the future

Connectivity is a vital part of any care home. Having the right connectivity in place assists your staff in fulfilling their jobs and means your residents can stay connected with their loved ones.

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Our team of specialists will work with you to understand your needs. We won’t talk in technical terms, instead we’ll put forward a long term solution that works for you, your staff and your residents.

Future-proof your communications
With the PSTN switch-off due in 2025, and the stop sell in place from September 2023, the way we connect to the internet and use voice services will change forever. By adopting a Hosted Voice Solution now, you’ll not only be ready for the future, but you’ll also be using the best technology, enabling seamless communication between your staff, residents and suppliers. Your residents can communicate with their loved ones using various devices, while your team can answer calls on their desk phone, mobile or tablet, when around the care home or outside. We are already assisting care homes with this transition. If you would like to find out how we can assist you in finding the right solution for your care home, speak to us today.


We understand that a carer’s job isn’t 9:00 am – 5:00 pm and doesn’t just occur within the care home. Employing a range of mobile devices for your staff means they can stay connected in and about the care home and when out on home visits. We work with a range of networks and manufacturers, enabling us to deliver the best tariff and hardware for your needs.

Over the past few years, staying connected with our loved ones over the internet has become more prominent. Having a good broadband connection enables not only your systems to work more efficiently but for your residents to see their family and feel more connected via video calls. At Cambridge Telecom, we offer a range of Broadband options, including Ethernet, FTTP and Single Order Broadband, each designed to assist your care home now and in the future. Speak to us today about your needs, and we’ll tell you what is available in your area.

Work from anywhere, anytime with cloud-based services, including Microsoft Office 365 and Teams. With 1TB of storage, good reliability rates and the fact you’ll be on the most up to date Microsoft package, Microsoft Office 365 offers a great solution for any business. Plus, Microsoft Teams’ ability to integrate with your existing telephony can transform the way you work.

You know your care home; we know telecoms. Speak to us today and find out what’s available in your area. Together, we can deliver a market-leading solution tailored to the needs of your residents and the needs of your staff.

The PSTN switch-off – what does it mean for care homes?

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Luxury senior living gets ahead of 2025 switch-off

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Luxury senior living gets ahead of 2025 switch-off

Future-proof your business today

We’re living in a super-connected world. Without access to high speed broadband, businesses and individuals can get left behind, unable to access the economic and social advantages that are being delivered by advanced communications technology.

The benefits of high-speed connectivity speak for themselves. For businesses it’s about being able to work and collaborate more efficiently, productively and profitably. For home users it’s about having fast, reliable access to a world of services, entertainment and social interaction channels.

The switch to fibre is driving this connectivity revolution. Trials are already underway to replace the ageing copper network with super-fast ‘full fibre’ and 2025 will see the switch-off of all PSTN and ISDN services.

Now’s the time for all businesses to be planning for a full fibre future. And at Cambridge Telecom we can help you find a practical, cost-effective solution. Here’s a brief case history of one of our recent successes…


Our client is a company that provides luxury senior living with award-winning care. We’ve been working closely with them for over a decade, providing mobile, broadband and fixed-line services to their head office and each of their high-end residential developments. With the planned switch-off of ISDN services in 2025, they needed to source a replacement solution to deliver high-speed connectivity for their new-build properties.

The Solution

SIP Trunking is a flexible, cost-effective solution to providing advanced VoIP communications for small and medium-sized businesses. Because SIP Trunks transfer calls over the internet, there’s no need to maintain separate networks for voice and data.

In this case we proposed SIP Trunks sitting on a dedicated one-gigabit, dual circuit ethernet connection. This has the capacity to deliver robust voice connectivity to all residents’ apartments, with the second circuit having geographic and built-in redundancy, as well as automatic fail-over, to ensure minimum risk of service interruption. The gigabit connectivity also has enough capacity to support all other internal systems.

The Result

Due to the success of the initial installations, this high-speed connectivity solution is being rolled out across the whole group. It’s a perfect example of how you can future-proof your business ahead of the 2025 PSTN and ISDN switch-off.

Find the right solution for your care home

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Communication is an important part of any care home. From mobile devices and cloud-based systems to ensuring your care home is ready for the 2025 switch-off, find out more about how Cambridge Telecom can assist your care home.

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